Shipment Tracking – GLPro

Thank you for choosing GLPro! You can monitor your shipment using the details below. Once your order has been dispatched, you will receive a notification email containing your tracking reference and a direct link to follow your package.

How to Monitor Your GLPro Shipment

Step 1: Review Your Email

After placing your order, you will receive:

  • Order Confirmation Email: Dispatched immediately upon purchase with your order reference and receipt
  • Dispatch Notification Email: Sent once your order ships, including your tracking reference and carrier details

Review your inbox and spam/junk folder for emails from BuyGoods (our authorized retail collaborator).

Step 2: Monitor Through Retail Collaborator

GLPro orders are fulfilled through BuyGoods. You can monitor your order directly via their platform:

▶ BuyGoods Shipment Monitoring
Navigate to www.buygoods.com/contact to review the status of your order. Have your order reference or the email used during purchase available for quicker assistance.

Step 3: Monitor Through Carrier

Once you have your tracking reference, you can also follow your package directly through the shipping carrier’s website:

Dispatch Details

  • Processing Window: Orders are typically processed within 1-2 working days
  • Domestic Dispatch (USA): 5-7 working days
  • International Dispatch: 10-15 working days (may vary by destination)
  • Complimentary Shipping: Available on select multi-bottle packages

Common Questions

Q: I have not received my tracking reference yet. What should I do?

Tracking references are typically dispatched within 1-2 working days after your order is placed. Kindly check your spam/junk folder first. If you still have not received it after 48 hours, reach out to our care team or BuyGoods directly.

Q: My tracking shows no movement. Is my order still in transit?

Yes, it is common for tracking data to take 24-48 hours to refresh after the dispatch label is generated. If there is no activity after 72 hours, kindly contact our care team for further assistance.

Q: Can I modify my delivery address?

If your order has not yet been dispatched, we may be able to revise your delivery address. Kindly reach out to us promptly at [email protected].

Q: My package shows delivered, but I have not received it.

Inspect around your delivery area, check with neighbors, and verify with your building’s mailroom. Occasionally carriers mark packages as delivered slightly ahead of actual drop-off. If you still cannot locate it after 24 hours, get in touch with our care team.

Require Assistance?

If you need additional help with your order, please do not hesitate to reach out: